Terms and Conditions

General Terms

1. These terms and conditions cover all design and development services provided by Jaclyn Tan (the Designer) with the Client.

2. Jaclyn Tan will be referred to as the Designer from hereafter.

Project Commencement

1. The Client is considered to accept these Terms and Conditions upon approval of the project proposal sent by the Designer.

2. Communication and services will be rendered online unless an in-person meeting or online call is requested by either party.

Quotes

1. Quotes are valid at the Designer's discretion.

2. Quotes are an estimate and based on the Client's creative brief according to regular business hours (Monday to Friday).

3. The final project fee is not guaranteed until all services are completed due to potential changes in the project scope after commencement.

Payment

1. The Designer reserves the right to request a deposit from the Client prior to starting work on their project.

2. The Designer reserves the right to not proceed with the finalisation of services until payment has been received from the Client.

Approval and Revisions

1. The Client is held responsible for approving all services rendered. It is the responsibility of the Client to check details are correct and request any changes required.

2. Excessive changes outside the agreed upon project scope may result in additional fees.

Liability

1. The Client agrees and accepts the Designer is not legally responsible for any loss or damage suffered or incurred related to use of any of The Designer’s services, whether from amendments, errors, or omissions in documents, designs, websites, templates, information, or any goods or services offered by the Designer.

2. The Client acknowledges that any material produced may contain inaccuracies or errors and expressly excludes liability of the Designer for any such inaccuracies or errors.

3. The Designer shall not be liable for any failure or delay in supply or delivery of services where such failure or delay is wholly or partly due to any cause or circumstances outside the reasonable control of the Designer.

4. The Designer builds and designs websites to the best of their knowledge at the time of completion. The Designer shall not be liable for any loss of income from the Client’s website “going down”, being hacked, search engine rankings, or otherwise. The Designer shall not be liable for any unforeseen advancements in technology that may have negative effects on any aspects of the Client’s site or system.

Copyright

1. The Client acknowledges that all assets including text, imagery, and anything else they provide the Designer adheres to copyright laws and all correct permissions have been sought and/or royalties paid for use. The Client will not hold the Designer responsible for any third-party claims.

2. Ownership of copyright over all concepts and drafts remains with the Designer.

3. Upon settlement of an account copyright ownership of the final asset/s will be transferred to the Client.

4. The Designer reserves the right to utilise all related artwork for their portfolio/self-promotion.

5. The Designer does not take any responsibility for Trademarking of any kind. It is the Client’s responsibility to check trademarking laws and existing Trademarks for availability.